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What We Do
Areas of Expertise
Here are Five Critical Factors that together help you win business at the frontline to improve your bottom line:
- Business Development Strategies: A course of action -- based on critical analysis and a drive to succeed -- that sets into motion the collective energy of your firm to meet and exceed your practice development goals;
- Collaborative Selling Skills: The client-centered approach that every member of your firm must undertake to engage prospects and clients in more meaningful, credible and persuasive conversations that translate into business won and excellent service delivered;
- Collaborative Conversations: The ability to engage constructively with colleagues and clients to negotiate, network, coach, resolve conflict or conduct meetings.
- Presentation Skills: The skills needed to deliver a message in a group and in one-on-one interactions in ways that inspire confidence and move others to action.
It’s also the talent of creating an interactive environment through the use of facilitation skills when the occasion calls for it;
- Coaching and Mentoring: Delivering structured, proven processes and skills
that maximize talent development and retention from inside the organization.
About our cost-effective, customized assessment, training and coaching design and delivery:
- Your costs are minimized while your learning is maximized through e-learning, podcasts, webinars, classroom sessions, teleconferences and phone coaching;
- We customize your training material to match your organization’s brand message and culture;
- PIC Programs can be delivered as individual coaching, group and team training or large group presentations;
- Our training and consulting formats are highly interactive with role playing, discussions and other learner-centered activities.
Sample Offerings: Customized Assessments, Training, Coaching and Consulting
Practice Development Strategies
Developing a Collective Culture of Rainmakers
Short-term and Long-term Business Development
Where’s the Work and How To Win It
Collaborative Selling Skills
Contacts Into Contracts: Collaborative Selling Skills
Winning Clients in a Down Economy
Leading the Conference Call with Clients
Selling Up in a Client Organization
Collaborative Conversations
Coaching for Better Performance
Peer Coaching
Negotiating for the Win-Win
Working Through Conflict
Leading Dynamic Meetings
Presentation Skills for Professional Presence
Standing Up and Standing Out
The Interactive Speech
The Persuasive Message
Professional Image and Etiquette
Defining and Refining the Company’s Dress Code
Executive Presence for Women on the Rise
Business Casual to Boardroom Credible
Knives, Forks and E-mails: New Technology Protocol
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“The very next day after training
with Professional Impressions,
I was able to turn a 74,000£
contract into 120,000£ contract
by using more effective
questions and being more
focused on what the client
really needed, instead of
focusing on what I had to sell.”
— Targus Inc., London office |
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