PIC Why We Do It

Preserving Your Reputationc

10 Reasons to focus on Business Development through People Development in your firm today

Opportunity Knocks

With constantly changing legislation and compliance requirements, businesses and individuals are highly motivated to solicit expertise in order to do the right thing in a timely, cost-effective way... despite the economy.
Proactive firms can maximize new opportunities in the changing marketplace by developing a firm-wide capacity to understand and meet client needs.

Preserving Your Reputation

Firms work diligently to establish strong reputations, only to have the client’s trust breakdown at the frontline when a representative of the firm is insufficiently groomed for the task.
Employees who understand how to engage in productive conversations with clients and colleagues, and how to dress and behave with professional presence, are more likely to enhance their reputations as well as that of the firms they represent.

Promoting Diversity

Increased diversity in a firm’s leadership adds to the firm’s power and credibility.
Women and minorities fare better when their outward appearance aligns with their inner abilities.

Strong First Impressions

Employees who aspire to excel are sometimes overlooked and undervalued based on poor first impressions.
Communicating in the age of cell phones and the internet requires an updated understanding of business etiquette.
In the era of mass media, executives are more and more in the public eye and need to be prepared to put their best face forward.

Return on Investment

Talent development pays off in the forms of employee satisfaction and retention, and customer satisfaction and retention.

Retaining Talent

For employee retention, it’s helpful to consider that among the leading factors in employee satisfaction is the opportunity for self-development through training, coaching and mentoring on the job.
Employees who receive regular feedback from their bosses – positive and negative – are twice as likely to stay with the organization than those who do not receive any feedback from their bosses.
Prospective hires are attracted to more than a paycheck; today’s employees are looking for opportunities to grow and advance.

Client Retention and Satisfaction

When clients feel their service provider understands and listens to them, they’re more likely to assign a high value to the relationship, implement the advisor’s recommendations and refer their advisor to others.
The Advancement of Women and Diversity Colleagues in Leadership
Smart women who demonstrate executive presence through dress, etiquette, presentation skills and client-interaction skills stand a greater chance of advancement than smart women who do not.

The Advancement of Women and Diversity Colleagues in Leadership

Smart women who demonstrate executive presence through dress, etiquette, presentation skills and client-interaction skills stand a greater chance of
advancement than smart women who do not.

Improved Client Interactions

It can take up to 12 meetings with a client to overcome the impact of a poor first impression.
Clients are impressed by advisors who take an authentic approach to understanding and meeting client needs.

Dress Code Clarity and Compliance

Newer employees sometimes struggle to interpret Business Casual or even to manage a wardrobe that is cost-effective, professional and, at the same time, personal.
Companies are challenged to define and enforce a dress code that allows for personal expression while upholding professional standards.